Subscriptions

Save 20%. Cancel any time.

How SNOOFLE subscriptions work, and how to skip, pause or cancel. No minimum term and no cancellation fee.

Last updated: 12 October 2026

The basics

How a subscription works.

• When you choose Subscribe and save on a product page, you set up a repeat order. We charge you and send it automatically, on the schedule you pick, until you cancel.
• You pay the subscription price shown on the product page at the time you subscribe: 20% off the one-time price.
• Subscription orders ship free in the UK. Outside the UK, our standard international delivery prices apply.
• Each delivery can be 1 or 2 jars, depending on what you choose.
• Subscription pricing can't be combined with Duo or Trio bundle discounts.

How often

Choosing your delivery schedule.

You pick how often your order arrives. One jar is 60 chews, so it's worth matching the schedule to your dog's size:

Running low or got too many? Change the schedule or move your next date in your account at any time.

Payments

When you're charged.

• Your first order is charged when you check out.
• After that, we charge the payment method you used, on the date each order is processed. You can see the date of your next order in your account.
• If a payment doesn't go through, we'll email you and try again. If it keeps failing, we may pause your subscription until your payment details are updated.
• If the price of your subscription changes, we'll email you before your next order is charged, so you can decide whether to carry on.

Changing your mind

Skip, pause or cancel.

To stop your next order, cancel or skip before it's processed. You'll find the date in your account. If you email us, please give us at least 2 working days.

• There's no minimum number of orders and no cancellation fee.
• Cancelling stops future orders. It doesn't cancel an order that's already been processed or dispatched.
• We'll email you to confirm any cancellation.

Already processed?

Orders that have already gone through.

Once a subscription order has been processed, it's treated like any other order and covered by our Returns and Refund Policy. That means:

• The Snoofle Test still applies: if your dog won't eat it, free returns and a full refund.
• You still have your legal right to cancel within 14 days of delivery for unopened jars.
• Anything damaged or wrong, we'll put right at no cost to you.

From our side

If we need to change or stop a subscription.

• If a product is discontinued or out of stock for a long time, we'll email you and either cancel the subscription or offer you an alternative. We'll never swap a product without asking you first.
• We'll never add products to your subscription without your agreement.
• Our Terms of Service also apply to subscriptions.

Talk to us

Need a hand with your subscription?

Email support@snoofle.co.uk and we'll get back to you.

DNHUSTLE LIMITED trading as SNOOFLE
56 Overton Mains, Kirkcaldy, KY1 3JN, United Kingdom